Shipping policy

Thank you for shopping with Urban Runner! We strive to provide all our customers a seamless and efficient delivery experience. Please read our shipping policy below for details on how we handle shipping.

Free UK Shipping

We are pleased to offer free shipping on all orders over £50 within the United Kingdom. Your order will be delivered within 5 to 10 business days from the date of purchase.

Processing Time

• All orders are processed within 1-2 business days.
• Orders are not shipped or delivered on weekends or holidays.

Shipping Time

• Standard shipping typically takes 5-10 business days once your order has been processed.

Order Tracking

• Once your order is shipped, you will receive a confirmation email with tracking information.
• You can track your order using the tracking link provided in the email.

Shipping Address

• Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses.

Contact Us

• If you have any questions or concerns about your order, please contact our customer support team at support@urbanrunner.co.uk

Thank you for choosing Urban Runner! We are committed to delivering your order safely and on time. Happy running!